Privacy Policy

Haircome (“Haircome”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website (“Website”).

By using our Website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

When you use our Website, we may collect the following information:

Personal Information

When you place an order, contact us, or sign up on our Website, we may collect:

Your full name
Email address
Phone number
Billing and shipping address
Order and transaction details

Payment Information

All payments are processed through secure third-party payment gateways.
Haircome does not store your credit card, debit card, or UPI details.

Automatically Collected Information

When you browse our Website, certain information may be collected automatically, such as:

IP address
Device and browser type
Pages visited and time spent
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Process and deliver your Hair Soap orders
Provide customer support
Send order confirmations and shipping updates
Improve our Website and customer experience
Share product updates, offers, and promotions
Prevent fraud and unauthorized activity
Comply with legal obligations

3. Marketing Communication

By sharing your contact details with us, you agree to receive updates and promotional messages from Haircome via email, SMS, WhatsApp, or calls.

You can opt out anytime by:

Clicking the “unsubscribe” link in emails
Replying “STOP” to promotional messages
Emailing us at support@haircome.in

4. Cookies

We use cookies to:

Ensure proper website functionality
Understand user behavior and improve performance
Personalize content and advertisements

You can disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.

5. Sharing of Information

We may share your information with trusted third parties such as:

Payment gateway providers
Shipping and logistics partners
Website hosting and analytics services
Marketing and advertising partners

These partners are required to keep your information secure and use it only to provide services on our behalf.

We do not sell your personal information to anyone.

6. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Fulfill legal and regulatory requirements
Resolve disputes and enforce agreements

Once the data is no longer required, it is securely deleted or anonymized.

7. Data Security

We take reasonable steps to protect your information, including:

Secure SSL encryption
Limited access to personal data
Secure servers and systems

While we follow strong security practices, no internet transmission is completely secure.

8. Children’s Privacy

Our Website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.

9. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for marketing communication

To exercise these rights, please contact us at support@haircome.in.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the Website means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Haircome
📧 Email: support@haircome.in